Frequently Asked Questions

Clear answers before the purchasing conversation begins.

No firearm or ammunition salesPublic-safety sales onlyDistributor-routed purchasing

Products & Purchasing

What products does Weiser Solutions manufacture?

Weiser manufactures Universal Weapon Mount Systems, including gun racks for partition, headrest, horizontal, and vehicle-specific applications. We also provide locks, free-standing bases, installation hardware, replacement parts, and accessories for law-enforcement agencies, public-safety fleets, distributors, and professional vehicle upfitters.

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Do you sell firearms or ammunition?

No. Weiser does not sell firearms or ammunition. We manufacture Universal Weapon Mount Systems, gun racks, locks, bases, hardware, parts, and accessories for public-safety vehicle applications. Any firearm shown in product photography demonstrates the product’s intended application and is not included or available for purchase through Weiser.

Can I purchase Weiser products directly through this website?

No. Weiser products cannot be purchased directly through this website at this time. To request pricing, discuss purchase-order requirements, or begin an order, submit our Contact Us or Find a Distributor form. We will review your request and route it through the appropriate sales or distribution channel.

Find a distributor

Who is eligible to purchase Weiser products?

Weiser Solutions currently serves public-safety organizations and the professional distributors and vehicle upfitters that support them. This includes law-enforcement agencies, public-safety fleet programs, authorized distributors, and upfitters serving qualifying fleet projects. We do not offer consumer retail sales or sell directly to individual consumers at this time.

How do I request pricing or begin an order?

Submit an inquiry through our Contact Us or Find a Distributor page. Include your organization, location, product or model of interest, vehicle application, and purchasing requirements. The Weiser team will review the information and connect you with the appropriate distributor or sales contact.

Request distributor support

Fitment & Support

How do I determine which mount fits our vehicle?

Weiser’s Universal Weapon Mount Systems are compatible with all industry-leading partition manufacturers, and our headrest mounts can be configured to fit all leading public-safety vehicles. The correct configuration also depends on the vehicle, interior layout, partition, mounting location, equipment configuration, and required access path. Include the vehicle year, make, model, partition manufacturer, intended mounting location, and weapon platform when contacting Weiser.

Ask about fitment

Where can I find installation guides and specification sheets?

Available installation guides, product catalogs, and specification references are located in the Downloads section. Documentation may also be linked from individual product pages. If the document you need is not listed, contact Weiser with the product name or model number.

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Are replacement parts and accessories available?

Yes. Weiser offers replacement hardware, brackets, plates, lock components, conversion kits, and related accessories for supported mount systems. Browse the Parts and Accessories sections, then contact Weiser to confirm compatibility, availability, and the appropriate purchasing path.

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How are returns, repairs, and replacement-part requests handled?

Contact Weiser or the purchasing agent who assisted with the original order for information about returns, repairs, or replacement parts. Include the product model or SKU, details about the request, and the original order information when available. Weiser will review the request and explain the appropriate next steps.

Contact support

Programs & Partnerships

Can you support fleet-wide or vehicle-standardization projects?

Yes, we can support agencies planning fleet-wide installations or working to standardize equipment across multiple vehicles and model years. Contact us with your fleet size, vehicle makes and models, partition manufacturers, required configurations, and expected rollout schedule. We will help identify compatible product families, supporting documentation, and the appropriate distribution path. Lead times may vary by project and product availability.

Plan a fleet program

How can a company become an authorized distributor or upfit partner?

New distributor and upfit-partner opportunities depend on regional coverage and Weiser’s existing partner relationships. Contact us with information about your territory, markets served, installation capabilities, and public-safety experience. We will evaluate whether additional coverage is needed in your region while honoring our commitments to established distributor partners.

Contact partnerships

Need help planning your program?

We will help confirm the relevant product family, documentation, and distribution path for your public-safety application.